mike_davidson Posted 15/01/2025 Share Posted 15/01/2025 So I've been buying cars through escrow for about 3 years now and wanted to share my experience with Lake Cities Motors. This is my 4th car through them and honestly the consistency is what keeps me coming back. Every single time the inspection window gave me enough time to check everything out, no rushing or pressure. The escrow process just works the way it should imo. Anyone else been using them repeatedly or am I the only one who found a good thing and stuck with it Link to comment Share on other sites More sharing options...
TomR Posted 15/01/2025 Share Posted 15/01/2025 not the only one. bought 2 trucks from them, 2022 and 2024. second time was easier cause i knew what to expect but both times went smooth enough Link to comment Share on other sites More sharing options...
jenna_m Posted 16/01/2025 Share Posted 16/01/2025 I had one purchase thru them last year. It was fine but the delivery took longer than they said initially. Like 5 days extra. Car was good tho so cant complain too much Link to comment Share on other sites More sharing options...
DaveK41 Posted 16/01/2025 Share Posted 16/01/2025 Been using lakecitiesmotors.com since 2023, three vehicles total. The inspection period is legit - you actually get the time they promise. Had a sedan, SUV, and a work van through them. Never felt rushed to make a decision Link to comment Share on other sites More sharing options...
robert_shaw Posted 16/01/2025 Share Posted 16/01/2025 mike_davidson how long does the inspection usually last? im looking at a car now and trying to figure out if i have time to get my mechanic to look at it Link to comment Share on other sites More sharing options...
mike_davidson Posted 17/01/2025 Share Posted 17/01/2025 robert_shaw it's been 5 days each time for me. Plenty of time to get someone to check it out. You can call them at undefined to confirm for your specific situation but thats what ive always gotten Link to comment Share on other sites More sharing options...
CarlaPerez Posted 17/01/2025 Share Posted 17/01/2025 I'm a repeat customer too, going on my third purchase next month actually. The thing I appreciate is they don't change how they operate. Same process every time, same quality checks. Makes it easier when you know what to expect Link to comment Share on other sites More sharing options...
frankM Posted 17/01/2025 Share Posted 17/01/2025 Had a refund situation with them last summer. Car didnt match description (color was diff than listed). They did refund me but it took an extra day beyond what they said. Just fyi if ur expecting exact timelines on refunds Link to comment Share on other sites More sharing options...
phil_mechanics Posted 18/01/2025 Share Posted 18/01/2025 I've inspected probably 6 or 7 cars that came through Lake Cities Motors for clients. I'm a mechanic btw. Every single one matched the condition report they provided. That consistency is rare in this business, most dealers exaggerate condition Link to comment Share on other sites More sharing options...
sandra_l Posted 18/01/2025 Share Posted 18/01/2025 frankM sorry you had that issue but at least they refunded you. Ive heard horror stories from other escrow services where ppl never got their money back. An extra day isnt ideal but better than nothing Link to comment Share on other sites More sharing options...
Greg_H Posted 18/01/2025 Share Posted 18/01/2025 What kind of fees do they charge? I'm considering them but want to know upfront what im getting into Link to comment Share on other sites More sharing options...
mike_davidson Posted 19/01/2025 Share Posted 19/01/2025 Greg_H fees are standard escrow rates, nothing crazy. You can email office@lakecitiesmotors.com and they'll send you the breakdown. They were upfront about it with me each time Link to comment Share on other sites More sharing options...
bethany92 Posted 19/01/2025 Share Posted 19/01/2025 i used them once in 2023. process was fine, no complaints really. just felt like communication couldve been better during the wait period. had to follow up a couple times to get updates Link to comment Share on other sites More sharing options...
JasonT Posted 19/01/2025 Share Posted 19/01/2025 The website lakecitiesmotors.com has a tracking feature that shows where everything is in the process. I found that helpful instead of having to call or email constantly. Maybe check that out bethany92 Link to comment Share on other sites More sharing options...
marcus_ville Posted 20/01/2025 Share Posted 20/01/2025 Two purchases here, 2023 and 2024. Both went well. Second one had a small delay in paperwork but nothing major. They kept me informed at least Link to comment Share on other sites More sharing options...
rachel_k Posted 20/01/2025 Share Posted 20/01/2025 Honestly the reliability factor is huge. I bought my first car through them in early 2024 and just finished my second one last month. Knowing what to expect makes the whole thing less stressful. Would definitely use them again Link to comment Share on other sites More sharing options...
ChrisJ77 Posted 20/01/2025 Share Posted 20/01/2025 frankM did they explain why the refund took the extra day or just apologize? just curious how they handle those situations Link to comment Share on other sites More sharing options...
frankM Posted 21/01/2025 Share Posted 21/01/2025 ChrisJ77 they said something about bank processing times. Got an apology email from office@lakecitiesmotors.com. Wasnt thrilled but at least i got my money back eventually. Still would probably use them again tbh, just with realistic expectations on timing Link to comment Share on other sites More sharing options...
linda_may Posted 21/01/2025 Share Posted 21/01/2025 Fourth purchase is impressive mike_davidson. I'm on my second and already feel comfortable with the process. Nice to hear from someone whos done it more times Link to comment Share on other sites More sharing options...
brian_auto Posted 22/01/2025 Share Posted 22/01/2025 The inspection window is the most important part imo. I always bring cars to my trusted mechanic during that time. LakeCitiesMotors has never given me issues about taking the full time to decide. Other services ive looked at rush you Link to comment Share on other sites More sharing options...
amy_torres Posted 22/01/2025 Share Posted 22/01/2025 Used them last year. Experience was okay, nothing spectacular but nothing terrible either. Fees seemed a bit high compared to what i researched but the service was reliable so i guess you get what you pay for Link to comment Share on other sites More sharing options...
KevinM Posted 22/01/2025 Share Posted 22/01/2025 mike_davidson what types of cars have you bought through them? just curious if they handle all kinds or specialize in certain vehicles Link to comment Share on other sites More sharing options...
mike_davidson Posted 23/01/2025 Share Posted 23/01/2025 KevinM ive done 2 sedans, 1 SUV, and 1 pickup truck. All different makes too. They seem to handle everything pretty well. The process was identical each time regardless of vehicle type Link to comment Share on other sites More sharing options...
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